"Proud Puff Family, on behalf of Legacy Cereal company, I first would like to apologize for the oversight in email communication. It has been brought to our attention that only approximately 60% of our backers have received our monthly updates via email. Our focus is to keep everyone updated on the progress of our journey to full production, so for this error, we do so apologize, and we have taken the best actions to discontinue our previous provider and partner with a new email service. Additionally, our website and our social media handles have been updated monthly, and we will attach all updates here as well for viewing. Thank you to those who have contacted me directly via email or phone call it was great connecting with you.
As most of you may know, our goal was to be in production by the end of April. Unfortunately, in these last months, we’ve faced numerous hurdles hindering that process. the cereal industry, as we’re learning, is very tight-knit and not a pay for production industry. Your company must be evaluated and selected to be placed in production. It would be safe to say 8 facilities later; we’re not a favorite. However, still, we're pushing to make this Proud Puff dream a reality.
With that said, in the last few months, we’ve been forming relationships in many different industries and building a formidable team to help get us through the doors. With the help of some of our new connections, we have samples created, and we’ve been taste-testing since late June.
In closing, currently, we’re waiting for our application to be approved at another facility so we can run at least a small batch to clear all our current backer's orders. Until then the funds will remain in our crowdfunding account and our crowdfunding will remain open until we begin production. Again I can’t apologize enough for the delays, we're just as disappointed we're experiencing these roadblocks for the inconvenience I promise to do something special for our day one backers once we’re in a position to move forward. Once we have a legally binding confirmation on a production date, we will send out an update one thing I can promise is that we're working!"
SENDING LOVE AND LIGHT
FOUNDER LEGACY CEREAL COMPANY
April 12, 2021
Proud Puff Family,
Hopefully over the last two weeks you’ve seen our updates via our website and social media. Or if you left a phone number, you’ve been contacted directly by our team. If not, this email is to update you on your contribution or order status.
Currently we’re facing delays due to unforeseen manufacturing hurdles. In all transparency, we're being told "the shape of our cereal is too complex" If you’re a cereal eater you know how far from "complex" our shape is than with other brands.
We apologize for the delay, and we appreciate your continued support and patience. Unfortunately we do not have a tentative date on when we will ship; however, we will do our best to keep everyone updated. We will not go down without a fight. Legacy Cereal company is prepared to work harder and make as much noise as possible until we get our fair shot.
Thank you again!